Fire, Smoke and Content Restoration


In the unfortunate event that you experience a fire in your home, you should call RestoreMAX for professional restoration service. It is important that the cleanup begins as soon as possible. Smoke residues are acidic in nature and with time they will cause surfaces to corrode and stain permanently. Smoke residues that were pressurized during the fire will permeate cracks and crevices of building materials and deposit odor-causing residues.

Cleaning up soot residue must be done as quickly as possible. During combustion, soot residue and volatile vapors are carried by rising and expanding air to surfaces throughout a structure, and are deposited. This process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer by layer. By the time restoration Service Professionals arrive, lacquer-like soot residue may be quite difficult to dissolve and remove.

  • Within Minutes - Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

  • Within Hours - Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor.

  • Within Days - In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot stained; upholstery stains permanently.
  • Within Weeks - Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

Smoke odors can be difficult to remove due to its penetration and absorption into building materials. RestoreMAX Service Professionals have the knowledge, products and equipment to permanently remove these stubborn odors. Place your RestoreMAX phone number next to your emergency numbers and call us for an estimate of damage repair in the event of a fire or smoke damage.

RestoreMAX ’s service professionals will work quickly to stop the damage and restore your home and contents back to pre-fire condition by using cleaning systems and equipment that will help eliminate costly replacement of restorable items.



After the fire and type of smoke is analyzed, pretesting on the property is performed to determine the following:

  • What can be restored versus what can be replaced
  • The most effective cleaning method
  • Conditions to the property before the damage occurred
  • The full extent of the loss
  • Eliminate needless replacements

The move out process can be broken down into six distinct categories.

  • Video the job site
  • Perform an initial scope & job estimate
  • Pack, tag, inventory, and additional sorting of clean and claim items
  • Move to a warehouse, clean and deodorize, and repack
  • Claim list suggestions from the customer
  • Move items back to the customer

A move out involves moving a customer’s contents to a remote location for more specialized cleaning.

During restoration, the insured may be housed in temporary housing, and the move out will facilitate a quicker restoration of the damaged structure. There are many reasons for moving the contents out of a structure.

  • To enable a quicker remodeling process.
  • To protect items from potential damage caused by remodeling.
  • If the contents require extensive restoration.
  • The structure may be damaged to such an extent the contents also could become damaged or security may be a problem.
  • The structure may be saturated with so much water the contents could become damaged as the interior moisture content seeks a state of equilibrium.

RestoreMAX uses State of the Art Technology - Pack Out Inventory (POI) to provide:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Add legitimacy to the loss
  • Assists with burden of proof for claims


Peace of mind when you need it most!

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