Agents & Adjusters
Whether water, smoke, or fire damage, our goal is to restore the premises to a safe and healthy environment effectively and efficiently. You can rely on RestoreMAX to provide emergency response and quick professional service 24 hours a day restoration for homes and businesses because we understand how important it is to react quickly in the unfortunate event of water, smoke, or fire damage. Whether your insured’s property is a single family residence or a large commercial structure, just one phone call or ‘click’ ensures delivery of quality work and extraordinary customer service for every claim, every time. We have the expertise and experience that is required to provide you with a comprehensive scope of the job, while immediately beginning to minimize losses. Our training and equipment is the best in the industry, and we use the latest technologies available to the restoration industry. 
Whether you need fire damage restoration, water restoration, or smoke restoration, you can rest assured, once RestoreMAX is on the job, that mitigation of property services will proceed smoothly. Whether you are a residential or commercial customer, all of RestoreMAX professional restoration teams work together to ensure quality results as well as totally satisfied customers.
The RestoreMAX Difference
At RestoreMAX , the difference is our people. We share common values – integrity, respect and trust. We demonstrate our integrity by honoring our word and delivering on our promises. We respect, recognize and understand that we are a trusted partner for you and your customer. RestoreMAX ’s goal is to partner with insurance companies to provide the very best in insurance restoration services. We listen to and learned from our insurance partners as to the services most needed by their customers and work to respond with many innovative solutions. We strive on our customer service by strengthening the relationships with our customers. Our partnership continues to improve over time as necessitated by the ever changing needs of the insurance industry. 
RestoreMAX Mission:
- Quality Results
- Minimize Loss
- Provide Accurate Estimates
- Exceed Customer Expectations
- Reliable & Responsive Service
- Comprehensive Scope of Service
- World Class Customer Service
- Lasting Relationships
Our customer service policies ensures that the customer's expectations are exceeded. How? 
- Clean-cut service professionals with a friendly smile
- Honest, dependable and always working with your best interest at heart
- Knowledgeable and trained in the latest restoration and cleaning techniques and equipment IICRC certified
- Uniforms & personal I.D. badges
- Waterproof shoe protectors used in all homes to keep your house clean
- Restoration process thoroughly explained
- Photos & documentation provided
- Up front pricing
Top 10 Questions to Ask Your Water Loss Mitigation Contractor
- Is your company certified by the Institute of Inspection, Cleaning & Restoration Certification (IICRC)?
- Are your Service Professionals, who perform the work, trained and IICRC certified in water damage restoration and do they show their certification card to the property owner?
- What system of drying do you provide in order to dry the structure quickly with little or no replacement of structure materials on a clean-water loss?
- What type of vacuum unit and specialty extraction tools do you use?
- How do you know you have adequately extracted the carpet and cushion on a clean-water loss?
- What type of air movers and dehumidifiers do you use?
- How do you determine how much drying equipment to leave at each job?
- What types of meters do you use to test moisture content in structure materials like carpet and cushion, sub-floors, wood, concrete, tile, and drywall?
- What type of documentation do you give the property owner to prove to them you dried the structure properly and that it was returned to a pre-loss condition that will not promote mold growth?
- How do you keep the affected areas in the structure separate from the unaffected areas?
